Information is power. For more than five hundred years the success or failure of businesses has been determined by the ability to acquire knowledgeable and technically skilled people. The veterinary world is no different, the best vets in the world won’t on their own make a successful business, without a Professional, Proactive Credit Control Team you will not reap the rewards of a profitable business.
The presentation is aimed at simple yet effective changes to existing office practices that will improve cash flow, reduce bad debt and help compliance when new Data Protection Regulations begin in May this year.
Collecting veterinary debt throughout lockdown has been challenging to say the least. Several factors helped fuel debt growth: growth in pet ownership, car park consultations and treatment being carried out in practice while owners waited anxiously outside. That’s fine and the process worked in terms of treatment. The real problems occurred when it came time […]
Customers have access to debt information and answers to queries whenever they need it? That’s what this brief post is all about.The DSL digital office is now available free of charge, clients can access debtor records in their entirety 24/7, send us messages regarding individual customers, amend balances, withdraw or send new debts securely.As debt […]
Now that the dust has settled almost two years since the introduction of GDPR regulations, we’re beginning to get a better picture of how these changes have impacted the world of veterinary debt collection. In general terms, most veterinary practices bought into the spirit of the regulations, even though few really understood what it all […]
A career with us means being part of a standout business with a clear vision and strong values. We’ll give you everything you need to do a great job, and your contributions will be properly recognised, highly valued and well rewarded.Latest vacancies