Office-Base Collection Officer
DSL, a Redditch-based Debt Recovery Agency providing specialist services to the Veterinary industry is looking to recruit an Experienced Collections Officer working in a business-to-consumer environment.
A career with us means being part of a standout business with a clear vision and strong values. We’ll give you everything you need to do a great job and your contributions will be properly recognised, highly valued and well rewarded.
As a Collection Officer, you will be working 5 days per week within a small highly skilled team dedicated to veterinary debt collection. You will need to be flexible with a can do attitude and enjoy working as part of a team.
You will be responsible for information gathering and the collection of overdue veterinary accounts.
Good IT skills are important for this role as the successful applicant will be working within our main CRM system.
You will be responsible for:
Contacting defaulters by telephone to negotiate payment.
Gather intelligence and ensuring GDPR compliance is maintained.
Meeting and Exceeding Customer Expectations.
Working within Industry Guidelines.
Ensure we provide the Best Service possible to our customers.
Reporting progress to line managers.
Benefits:
Job Types: Full-time, Permanent
Salary: £18,000-£25,000 per year
Apply via email: martin.jackson@dsluk.net