Taking a personal interest in each and every one of our clients
DSL has gained a reputation for being receptive to the needs of our customers and consistently delivering impressive collection performance.
DSL (Debt Solve) was established in 2006 and has offices in Redditch, Worcestershire
The management team has significant experience in the debt collection industry and their knowledge is passed onto all members of the team. Our progressive approach ensures remarkable collection results and consistent high levels of service at all times.
The team at dsl places high emphasis on customer liaison and actively encourage regular communication to monitor performance, compliance and customer satisfaction.
“We have been impressed with the results achieved by DSL, diligently tracing debtors, professionally recovering debt all with the provision of excellent customer service. I have always found DSL to be a company that takes an interest in and cares about getting a result for their customer.”
15+ years of trading
Throughout the last 8 years most companies will have experienced trading difficulties, dsl is no exception. However the business has continued to grow and consistently delivered exceptional customer service and well above average collection results.
The company has blossomed as a result of customers making personal recommendations to friends and colleagues. Many Debt Solve customers have seen a significant improvement in cash flow along with reduced costs, particularly those who outsourced their credit control. Most clients have noticed a marked reduction in the number of cases reaching the debt collection stage along with improved profit margins and increased levels of customer satisfaction.
In brief we are achieving our vision and delivering excellent results for our customers.
Why we get the results we do...
We put our excellent track record for recovering commercial and personal debt down to our directors taking a personal interest in each and every one of our clients.
We work closely with our clients to provide a service that we are proud of and as a result can boast of being one of the top performers in the industry and have delivered professional Debt Collection Services since it’s formation in 2006.
We are a progressive organisation, which combines local knowledge, traditional debt collection methods and personal service with a flexible approach. We have built strong relationships with our customers based on reputation and performance.
The company is managed by an experienced team who between them have over 30 years experience in the debt collection industry and our offices are located just a few miles south of Birmingham which makes us ideally situated to serve central England.