Debt Collection & Credit ControlDelivering a premium service in an ethical environment that results in positive cash flow. With 15 years experience helping over 1000 Veterinary practices collect what's owed to them.
Working in partnership with our customers dsl has gained a reputation for being receptive to customers needs and consistently delivering impressive collection performance.
A great and quick result from DSL UK. Mike and Stacey kept us informed with regular updates on our case which was resolved super-fast and very painlessly. I would highly recommend their services and will certainly use them again.
I run a small Veterinary Business and have unfortunately ended up with a number of bad debts some large and some small. I have tried several larger debt-collecting companies with disappointing results before swapping to Debt Solve Ltd.
Linda has proved to be efficient and has recovered more than the other companies. She rings and emails on a regular basis to keep me informed about progress on the cases we give her. She will do house visits where needed and will give her opinion on the likeliness of success in recovering the debt.
I have no hesitation in recommending her services to other businesses.
I would like to thank Debt Solve UK for the way you have assisted our company in reclaiming our outstanding debts. The service which you offer is first class and we were very satisfied with the outcome.
I would not hesitate to use Debt Solve UK in the future and I would highly recommend your services. Thank you for all your hard work!
I would like to thank the team at Debt Solve for taking the time to understand our business. Superb customer service is a key ingredient in our hotels, leisure and golf clubs. Debt Solve took onboard our ethos and consistently deliver an extremely impressive success rate along with a professional service while carrying out what can be a very difficult job. I have no hesitation in recommending Debt Solve to friends and colleagues, they understand our business and we have an excellent relationship with Linda and the team. I highly recommend Debt Solve as a solid and reliable partner.
I contacted Debt Solve when a client refused to pay his bill. Linda took over all communication with client so that I no longer had the stress of dealing with him. Not only did she manage to extract the bulk of the monies, she also provided a friendly ear and offered expert advice. Thanks Linda, my business is healthy and back on track thanks to your involvement.
We have been impressed with the results achieved by DSL, diligently tracing debtors, professionally recovering debt all with the provision of excellent customer service. I have always found DSL to be a company that takes an interest in and cares about getting a result for their customer.
We have been more than happy with Debt Solve UK Limited. They have managed to collect a lot of our bad debts that we would have just written off.
We would not hesitate in recommending them to any Business, they are always friendly and helpful and very approachable.
After our third unsuccessful attempt to arrange and maintain a payment schedule with a debtor we decided that we needed some help to obtain payment. So we contacted Debtsolve and outlined the problem and the history of the debt. The team at DebtSolve discreetly investigated the debtor, on our behalf, and then tenaciously followed up until a schedule of payment was agreed and the debt repaid. It was a very efficient operation and extremely good value for money. If you have a stubborn bad debt we would recommend Debtsolve to you
Vet practices, as businesses, travel a fine line better caring deeply for our clients’ pets, and ensuring the practice remains financially viable.
As carers, which include most people who work at all levels in a veterinary setting, we have a real challenge asking for payment from pet owners who can be in a distressed state as the leave the clinic. This creates further challenges retrieving the outstanding payment. At Springfield Vets, there has been, over the years, quite a number of people who have left not paying, and then resisted any polite attempt to pay their outstanding invoice.
I am extremely grateful for the team at Debt Solve for their skills, determination, and resilience in retrieving monies that rightly belong to the vets, nurse vets, reception team, and business overall, for a job well done in treating our clients’ loved pets.
We fully understand the challenges, and what the team have to experience.
Our debt is now reducing thanks to the work of Debt Solve, and I would strongly recommend any similar business with a need for debt recovery to call the personable team at Debt Solve UK Ltd.
Just wanted to say a huge thank-you for your help recovering outstanding monies for our new business. Debt Solve UK Ltd has consistently provided us with an excellent service throughout at value for money prices and recovered debt that we thought we would have to write off. Your professionalism is second to none and having taken just 18 hours to recover all monies owed to my business I would highly recommended your services. I dearly hope I never find myself in this position again, but should the unfortunate happen in the future I would certainly without hesitation use your services once more.
Collecting veterinary debt throughout lockdown has been challenging to say the least. Several factors helped fuel debt growth: growth in pet ownership, car park consultations and treatment being carried out in practice while owners waited anxiously outside. That’s fine and the process worked in terms of treatment. The real problems occurred when it came time […]
Customers have access to debt information and answers to queries whenever they need it? That’s what this brief post is all about.The DSL digital office is now available free of charge, clients can access debtor records in their entirety 24/7, send us messages regarding individual customers, amend balances, withdraw or send new debts securely.As debt […]
Now that the dust has settled almost two years since the introduction of GDPR regulations, we’re beginning to get a better picture of how these changes have impacted the world of veterinary debt collection. In general terms, most veterinary practices bought into the spirit of the regulations, even though few really understood what it all […]
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