Working in partnership with our customers dsl has gained a reputation for being receptive to customers needs and consistently delivering impressive collection performance.
We have been working with DSL for over 10 years now and have to state they still show the same enthusiasm and professionalism when dealing with our debtor ledger. The debt can be £50.00 or £5,000.00 and they treat it just the same and in my opinion always go the extra mile in order to secure payment.
The services they offer, is basically a one stop shop and I have no problem in recommending them as the best we have used and have complete confidence in the decisions and advice they offer to us.
100% trustworthy and we are more than happy with the excellent services they provide us and would not hesitate to recommend to other Veterinary Practices, as they have an abundance of expertise in the field of Vet debt collection.
I would like to thank Debt Solve UK for the way you have assisted our company in reclaiming our outstanding debts. The service which you offer is first class and we were very satisfied with the outcome.
I would not hesitate to use Debt Solve UK in the future and I would highly recommend your services. Thank you for all your hard work!
We have been impressed with the results achieved by DSL, diligently tracing debtors, professionally recovering debt all with the provision of excellent customer service. I have always found DSL to be a company that takes an interest in and cares about getting a result for their customer.
We have had an account set up with Debtsolve for the last couple of years and we have had great results from them. By passing on our client debts to Debtsolve, we have recouped a lot of the money that has been owed to us from parents who have not paid and taken their child out of the nursery, and that on several occasions have resulted in court orders. Linda is very professional in the way that she deals with us and keeps us informed at all times of our cases she is working on, by either email or telephone. I am sure that if you decide on allowing Debtsolve to recover your debts, then you will not be disappointed in the service that you will receive and I am very happy to recommend their services.
As a busy Veterinary practice we found Debt Solve UK Ltd to be a tremendous help to us and we are able to pass our debt ledger to the experts, the staff at Debt Solve are extremely professional at taking over the work and perhaps more importantly successful in recovering the debt owed.
Many thanks to all at Debt Solve for your efforts, we are extremely grateful.
“DSL have allowed me to relax with the monthly collection of a loan that I never thought I would ever see again. They have acted both professionally and personally by being a dependable and very friendly cornerstone to the recovery of my money which I just could not afford to lose. Many thanks to you all! I can sleep at night.”
After our third unsuccessful attempt to arrange and maintain a payment schedule with a debtor we decided that we needed some help to obtain payment. So we contacted Debtsolve and outlined the problem and the history of the debt. The team at DebtSolve discreetly investigated the debtor, on our behalf, and then tenaciously followed up until a schedule of payment was agreed and the debt repaid. It was a very efficient operation and extremely good value for money. If you have a stubborn bad debt we would recommend Debtsolve to you
Re: Outstanding debt for a funeral
Saturday 01 April 2017
I would just like to pass on my thanks to you all for your excellent and efficent service in recovering our debt.
We done the funeral in June 2016 and since the funeral the daughter of the deceased has not answered any of our calls, texts and letters regarding the outstanding invoice.
I found your company on the internet and I’m glad I gave you a call! – you went to see the daughter on more than one occasion and within a few weeks my invoice is paid – thank you all very much.
I would like to thank the team at Debt Solve for taking the time to understand our business. Superb customer service is a key ingredient in our hotels, leisure and golf clubs. Debt Solve took onboard our ethos and consistently deliver an extremely impressive success rate along with a professional service while carrying out what can be a very difficult job. I have no hesitation in recommending Debt Solve to friends and colleagues, they understand our business and we have an excellent relationship with Linda and the team. I highly recommend Debt Solve as a solid and reliable partner.
dsl have proved to be a vital service to our cashflow and credit control. Linda just gets on with it and flawlessly handles our invoicing and payment collection each month to ensure a smooth workflow for our business. I cannot recommend her high enough.
Collecting veterinary debt throughout lockdown has been challenging to say the least. Several factors helped fuel debt growth: growth in pet ownership, car park consultations and treatment being carried out in practice while owners waited anxiously outside. That’s fine and the process worked in terms of treatment. The real problems occurred when it came time […]
Customers have access to debt information and answers to queries whenever they need it? That’s what this brief post is all about.The DSL digital office is now available free of charge, clients can access debtor records in their entirety 24/7, send us messages regarding individual customers, amend balances, withdraw or send new debts securely.As debt […]
Now that the dust has settled almost two years since the introduction of GDPR regulations, we’re beginning to get a better picture of how these changes have impacted the world of veterinary debt collection. In general terms, most veterinary practices bought into the spirit of the regulations, even though few really understood what it all […]
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