• Tel: 01527 543672
  • Email: info@dsluk.net
  • DSL, 2 The Court Yard, Bordesley Business Park, Dagnell End Road, Beoley Vale, Worcestershire, B98 9BH
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"We have had an account set up with dsl for the last couple of years and we have had great results from them."

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Debt Recovery Specialists ~ A distinctive local company with national standards.

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Working in partnership with our customers dsl has gained a reputation for being receptive to customers needs and consistently delivering impressive collection performance.

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View our current job vacancies here...
A career with us means being part of a standout business with a clear vision and strong values. We’ll give you everything you need to do a great job, and your contributions will be properly recognised, highly valued and well rewarded.

A new addition to the dsl app family, Quick Pay Solutions, a Pay As You Go generic app for business users.



Introducing dsl payments app

As one of the UK’s leading Debt Recovery agencies, DSL, following extensive research are pleased to announce the DSL payment app.

An app that really works, it allows you to make a payment in just a few clicks. 

Available for both Android and Apple devices free of charge, you can download the app right now, just click on the appropriate link.

Make payments at a time to suit you, on the move all day every day.

DSL – A Distinctive Local Company with National Standards.


app

We’ve launched a new app – Vet Pay

Introducing our new on-the-go mobile payment app, specifically created for vets-on-the-go! Customers can pay via credit or debit card and you know instantly whether the payment has been accepted or declined. Our app creates you a win-win situation.

Available for both Android and iOS (Apple) devices, you can download the app for free right now, just click on the appropriate link.

For more information click here or to complete setup of the app please speak to DSL.

Credit Control

The past 12 months have seen our credit control function evolve into an ever more robust and respected professional platform that our customer can rely on.

Debt Collection

We put our excellent track record for recovering commercial and personal debt down to our directors taking a personal interest in each and every one of our clients.

Our Services

• Debt collection
• Credit control solutions
• Door knocking service
• Tracing absconders
• Process Service
• Quickcheck

Latest Blog Posts

  • Avoid being in a pile!

    Avoid being in the pile!!

    Debt prevention is key in today’s business world, at DSL we engage with our customers and advise on best practice, which in tern reduces bad debt and creates a stronger healthier business. I am delighted that an article on this subject

  • NewOffice

    Significant Growth for Redditch-based DSL

    Its early 2016 and we have expanded into new premises and taken on extra staff. Our new offices are in a refurbished barn conversion in Boeley Vale and have delightful views of the rolling countryside, but are well-positioned in close

  • Screenshot 2016-04-07 17.25.36

    Dog microchipping becomes compulsory across UK

    Dog owners who have not had their pet’s microchipped could face a fine of up to £500, as a new law comes into force. When a dog is microchipped a tiny chip about the size of a grain of rice is

  • purse-388998_1920

    Dealing with Business Debt Series - Part 3 - Action

    Dealing with Debt Series – Part Three: Action As a business owner, the first time a customer fails to pay and you realise you need to take action, it is a scary and worrying time. But it needn't be. Hopefully you

  • iphone-410324_1280 (1)

    Business Debt Collection - Dealing with Debt Series: Part 2 - Communication

    Communication is crucial in all client relationships. Business Debt Collection - Dealing with Debt Series – Part Two: Communication You can have debt recovery procedures and business T&C's in place and still find your customers are consistently failing to

  • Payment Procedure Planning

    Dealing with Debt Series| Part One: Your Payment Procedures

    Dealing with Debt | Part One: Your Payment Procedures As a business owner, you trust your clients and customers to pay their invoices – it is a simple transaction and everyone knows the rules. Right? Well, not always. Many business

  • Dealing-with-debt-how-to-get-it-right-from-the-start

    Dealing with Debt - How to Get it Right from the Start

    Dealing with debt: How to get it right from the start There is a lot to think about when you start your business. Cashflow, premises, getting the right accountant and hiring staff all have priority. It is a complicated and stressful

  • Vet-Practice-Debt

    How to Collect Money Owed to Your Business.

    Debt. It is the bugbear of most businesses. If you are owed money it can be time consuming and difficult to know how to get that money from your client without losing future business or destroying your professional relationship. When

  • Thank you

    Thank You For Your Patience

    Firstly, we’d like to say thank you. You’ve been very patient with us over the last couple of months. But we’re happy to report that since we begun work on growing our infrastructure, everything is now running like clockwork. Our

Testimonials

  • "DSL treat my debt like it was their own. I am confident in their ability to chase debtors professionally and persistently. They rarely give up, even on small amounts, and are excellent at persuading debtors to pay. They are consistent and relentless, getting excellent results for our company, even on aged debts I thought we’d never see paid off. They regularly keep me updated and informed on cases and will talk to me to make sure I’m comfortable with arrangements they suggest are put in place with debtors. I highly recommend any business with a debt problem, no matter how small, to use this organised and effective company."

    Mandy Williams, Practice Manager, Pets Barn Veterinary Group

  • "I am writing to say how pleased I am with the service given to us by Mike, Linda and the team at Debt Solve. I cannot imagine that they could have chosen a more difficult path to earn a living but thank goodness they are there for us. I have read about and trialled many debt collectors including solicitors over many years of being a practice manager in a busy mixed Vet Practice. They have tried with letters etc. but never really achieved much success with our debtors. Debt Solve understand the world of debtors, have good contacts and make good use of tracing agencies. They are persistent and will just keep contacting them until they get the money. They stand no nonsense on the phone and have no fear, even doing regular door to door collections. They have heard every excuse in the book and always hold to their ground. It is a sheer joy when they tell you that they have collected a debt that you have been trying to collect for months! I am always very impressed with them and just hope that they never stop doing what they do so well!"

    Jo Fairley, Practice Manager, Rowe Veterinary Group

  • "Mike and his team at dsl were an invaluable help recently in collecting a large debt for me which was outstanding for some time. Right from the off, they were very supportive. Having never needed to use a debt collection agency before, I was a little nervous about how it would be done, particularly as the veterinary world is so small. But I was absolutely reassured and need not have worried. Mike and team are efficient and proactive. They kept me abreast of developments at all stages and handled communications with expertise. Above all, they are highly professional. I would recommend their services to anyone that needs this service."

    Dr Libby Sheridan, Mojo Consultancy

  • I contacted Linda from Debt Solve to help recover an outstanding sum in connection with a breached agreement. The assistance and advice I received was first class. Many organizations would have snapped up the business, but Linda took time to explain to me further ways I could try to recover the money, before engaging with her company. Her help was effective and I was able to recover the outstanding monies within two weeks. Outstanding service – hard to find nowadays!

    Fred Hipkiss , , Intelligent Solutions

  • I would like to thank DebtSolve for all the help they have given the De Vere Group on collecting some difficult debts for us. The service offered is second to none. Always helpful, efficient and great at dealing with difficult customers. DebtSolve have managed to trace debtors to some real obscure places for me and collected money we had long since thought was lost. I would have no hesitation in recommending this company to act on your behalf in the recovery of outstanding debts.

    Craig Patterson , , De Vere Hotels

  • After our third unsuccessful attempt to arrange and maintain a payment schedule with a debtor we decided that we needed some help to obtain payment. So we contacted Debtsolve and outlined the problem and the history of the debt. The team at DebtSolve discreetly investigated the debtor, on our behalf, and then tenaciously followed up until a schedule of payment was agreed and the debt repaid. It was a very efficient operation and extremely good value for money. If you have a stubborn bad debt we would recommend Debtsolve to you

    Peter Kimberly Jayline Products Ltd, , Jayline Products Ltd

  • I met Mike and Linda Brooks in August 2010 and we discussed how DebtSolve could work within our framework and collect some overdue accounts for us. The team at DebtSolve wasted no time in contacting our clients, resolving any issues and collecting the monies due very quickly indeed. I have no hesitation in recommending Debt Solve UK Ltd as a solid and reliable supplier of debt collection solutions, and experts in their field.

    Chaz Ahmad , , Bairstow Eves Estate Agents

  • As a firm of Solicitors we use DebtSolve to collect invoice debts for our clients and to serve important Court documents. I have no hesitation whatsoever in referring a debt to Debtsolve to collect. My experience of them is that they are very quick, proactive and thorough. They seem to treat each debt as though it were owed to them. My clients have reported that Debtsolve contact them with requests for more information and to give updates of progress. I referred an old invoice debt to them recently for a client. Debtsolve collected the whole of the amount due within 24 hours of receiving my instruction.

    Gwyneth Allsopp , Managing Director , The Law Practice Solicitors

  • We’ve been using Debt Solve UK Ltd for about 18 months now and have by far found them the most effective collection agents that we have dealt with. They are quick to respond and to keep us up to date with progress, our longer term debts have been greatly reduced by their prompt action and attention.

    Gail Pulley, Practice Manager , Vale Veterinary Group Ltd.

  • We have been more than happy with Debt Solve UK Limited. They have managed to collect a lot of our bad debts that we would have just written off. We would not hesitate in recommending them to any Business, they are always friendly and helpful and very approachable.

    McGettigan's Veterinary Surgery, ,

  • I would like to thank Debt Solve UK for the way you have assisted our company in reclaiming our outstanding debts. The service which you offer is first class and we were very satisfied with the outcome. I would not hesitate to use Debt Solve UK in the future and I would highly recommend your services. Thank you for all your hard work

    Managing Director , , Midlands Construction College

  • After attempting to find the person who owed us a substantial amount of money, we employed Debt Solve UK Ltd as we had exhausted all avenues. We were astonished to learn that after a very short period of time Debt Solve had not only traced the person but had also paid them a visit. Within 48 hours of them being passed the job an agreement was negotiated whereby the person concerned paid half of the money owed, and the second installment was paid one month later!! We have no hesitation in recommending this firm, who conducted themselves in a very professional and efficient manner. WELL DONE and thank you.

    Mrs. Lynn Croft, Landlord,

  • As a busy Veterinary practice we found Debt Solve UK Ltd to be a tremendous help to us and we are able to pass our debt ledger to the experts, the staff at Debt Solve are extremely professional at taking over the work and perhaps more importantly successful in recovering the debt owed. Many thanks to all at Debt Solve for your efforts, we are extremely grateful.

    Rebekka Fiorani, , Veterinary Practice Manager

  • I run a small Veterinary Business and have unfortunately ended up with a number of bad debts some large and some small. I have tried several larger debt-collecting companies with disappointing results before swapping to Debt Solve Ltd. Linda has proved to be efficient and has recovered more than the other companies. She rings and emails on a regular basis to keep me informed about progress on the cases we give her. She will do house visits where needed and will give her opinion on the likeliness of success in recovering the debt. I have no hesitation in recommending her services to other businesses.

    Robert Green BVSc MRCVS, Veterinary Practice Owner,

  • dsl have proved to be a vital service to our cashflow and credit control. Linda just gets on with it and flawlessly handles our invoicing and payment collection each month to ensure a smooth workflow for our business. I cannot recommend her high enough.

    Karl Binder, Managing Director, The Adhere Creative

  • A customer of many years stopped making payments, many promises were made and just as many broken. A lawyer was not an option as I was not prepared to ‘put them into funds’ without some sort of guarantee. I decided to look for a UK based debt collector; I based my selection on the speed and type of response I received. The prompt response and sincerity of Debt Solve incited my decision to work with them. Mike explained the various options open to me and the probable response we might get from my customer. I did have to take a back seat, not easy when you are used to being the driving force in your company, I let Debt Solve take over and Mike and my customer agreed how and when payment would be made, Debt Solve made them stick to their promise and I was kept well informed along the way. Bottom line, Debt Solve is highly professional and through perseverance they obtain results; my company was paid what was due in a relatively short time. Well done Mike and Linda, thank you very much.

    Norbert Streep, Owner, Diamonds Centres International N.V.

  • I cannot recommend Linda Brooks at Debt Solve highly enough. Thanks entirely to her hard work, my business was paid a large overdue debt within just seven days. In my experience Linda is professional, friendly and very determined. She gave me clear practical advice, and kept me updated at every stage of the process. This immediately gave me confidence, and made the whole situation a lot less stressful. So if youʼre struggling with any unpaid debts, donʼt waste another minute. Call Debt Solve today.

    Johnny Cullen, Owner, Euston, Do You Copy?

  • Linda Brooks and her team at Debtsolve are marvellous. They happily take away the hassle and embarrassment of difficult debtors and chase your money as if it was theirs. I don’t know how they do it for the commission they charge. You get regular progress reports as a matter of company policy and e-mails are replied to in just a few hours. Advice and peace of mind are delivered free of charge. I wish I’d found them years ago!

    Pippa Ashman, Partner, Ashman Jones Vets

  • “DSL provides a fast, easy and comprehensive reporting service to enable us to make good decisions rapidly when asked to start credit terms with a customer. They recently helped us avoid a potential problem: the temptation to provide credit facilities to ensure a large conference booking, could have led to us chasing the payment, as the record on research showed poor results and CCJs. We didn’t lose the business but were able to request and receive payment in advance. The reports also enable us to demonstrate to our insurers that we are taking due care when allowing payment on account”

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  • I am really happy with the work you have done for Castle Vets and Sound Equine. I never expected such a positive result. You have collected more in debt than I thought possible, especially the oder aged debt! Whatever collection methods you are using they are clearly very effective. Your staff are all a pleasure to deal with and very easy to talk to. They are always ready to help. DebtSolve UK is definitely the best debt collection agency I have ever used. Many thanks from me and the Directors, Chris and Emma Saunders, for all your hard work.

    Debbie Lamsley, Finance Director/Practice Manager, Castle Vets Ltd/Sound Equine

  • “We began using Debt Solve at the beginning of 2015 following a strong recommendation from another business owner. Having previously had negative experiences with other debt collection agencies we were initially quite cautious but the professional team at Debt Solve immediately put our concerns at rest. The team at Debt Solve are extremely professional and efficient, having recovered debt that we had previously written off. We receive regular communication from them and recommendations on further steps needed to collect the debt. Their system is user friendly and we can’t recommend this service enough.”

    Liz Burton, Director, Loch Loven Equine Practice

  • Mike is very professional, supportive and gets results. Highly recommended.

    Sandra Sheils, Veterinary surgeon,

  • I would like to thank the team at Debt Solve for taking the time to understand our business. Superb customer service is a key ingredient in our hotels, leisure and golf clubs. Debt Solve took onboard our ethos and consistently deliver an extremely impressive success rate along with a professional service while carrying out what can be a very difficult job. I have no hesitation in recommending Debt Solve to friends and colleagues, they understand our business and we have an excellent relationship with Linda and the team. I highly recommend Debt Solve as a solid and reliable partner.
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    Keith Pickard, Golf, Leisure & Spa Director , De Vere Slaley Hall & Oulton Hall

  • Through recommendations we were referred to “Debt Solve Limited” who I am pleased to advise we have used ever since. (approx 4 years) We have always found “Debt Solve Limited” to be a very professional organisation and knowledgeable about procedures/law when collecting debts and in majority of cases collecting all monies. On any occasion when debts have not be collected, it has been purely a business decision by myself, this being due to the cost implications of recovering the monies which out way the initial debt. It has therefore not always being financially viable. However, “Debt Solve Limited” have always offered to continue with pursuing the debt on our behalf and given advice when needed. We would strongly recommend Debt Solve Limited and there services to assist in any of your debt collection processes.

    Mrs Tara Kay , Owner , Kayz Days Childcare

  • We have had an account set up with Debtsolve for the last couple of years and we have had great results from them. By passing on our client debts to Debtsolve, we have recouped a lot of the money that has been owed to us from parents who have not paid and taken their child out of the nursery, and that on several occasions have resulted in court orders. Linda is very professional in the way that she deals with us and keeps us informed at all times of our cases she is working on, by either email or telephone. I am sure that if you decide on allowing Debtsolve to recover your debts, then you will not be disappointed in the service that you will receive and I am very happy to recommend their services.

    Cheryl Crowdy, Manager, Busy Little Bees Nursery

  • I contacted Debt Solve when a client refused to pay his bill. Linda took over all communication with client so that I no longer had the stress of dealing with him. Not only did she manage to extract the bulk of the monies, she also provided a friendly ear and offered expert advice. Thanks Linda, my business is healthy and back on track thanks to your involvement.

    Sarah Hosea, , IFA Choice Ltd

Our clients include

  • dci
  • adhere
  • goodalls
  • ifa
  • wale
  • bairstow
  • devere