DSL, a Redditch based Debt Recovery Agency are looking to recruit a field based Collection Agent working in a business / consumer environment.
A career with us means being part of a standout business with a clear vision and strong values. We’ll give you everything you need to do a great job and your contributions will be properly recognised, highly valued and well rewarded.
THE ROLE & YOUR RESPONSIBILITIES:
As a self-employed Collection Agent you will be working 2 to 3 days per week and responsible for the collection of overdue commercial and domestic accounts.
You will be responsible for:
• Contacting defaulters in person or by telephone to negotiate payment
• Gather intelligence regarding residency and work details
• Ensure we provide the Best Service in the Industry
• Meeting and Exceeding customer expectations
• Working to CSA and Industry Guidelines
• Reporting progress to line managers
EXPERIENCE SOUGHT IN SUCCESSFUL CANDIDATES:
Ideal candidate will have at least 12 months experience as an enforcement officer or bailiff, although this is NOT a bailiff position.
Our customer base extends to the whole of the UK; therefore you will be expected to stay away overnight 1 and 2 nights per week. Hotel accommodation will be provided along with an evening meal allowance. The successful applicant will require a reliable vehicle and business insurance, the company will pay a mileage allowance along with a fixed daily retainer and commission on monies collected, average daily earning will be in the region £100.00.
Applications will be considered from exceptional candidates without collection experience but have a strong inquisitive nature and an eye for detail.
You will be a tenacious, can do person with a desire to succeed, think out of the box and want to be an important part of one of the best collection teams in the business.
You will be a strong communicator, capable of dealing with wide ranging debt values and able to provide compassion when required. This is a self-employed role with occasional Saturday work as required.
NB: As a result of the volume of applications we may be unable to respond with individual feedback. If we have not contacted you within five working days your application has been unsuccessful.
Interested, then call Mike Brooks on 01527 543672 for a no obligation informal chat.
No Employment Agency applications will be considered