We have been working with DSL for over 10 years now and have to state they still show the same enthusiasm and professionalism when dealing with our debtor ledger. The debt can be £50.00 or £5,000.00 and they treat it just the same and in my opinion always go the extra mile in order to secure payment.
The services they offer, is basically a one stop shop and I have no problem in recommending them as the best we have used and have complete confidence in the decisions and advice they offer to us.
100% trustworthy and we are more than happy with the excellent services they provide us and would not hesitate to recommend to other Veterinary Practices, as they have an abundance of expertise in the field of Vet debt collection.
Wendy Macey, Credit Controller – Goddard Veterinary Group
Collecting veterinary debt throughout lockdown has been challenging to say the least. Several factors helped fuel debt growth: growth in pet ownership, car park consultations and treatment being carried out in practice while owners waited anxiously outside. That’s fine and the process worked in terms of treatment. The real problems occurred when it came time […]
Customers have access to debt information and answers to queries whenever they need it? That’s what this brief post is all about.The DSL digital office is now available free of charge, clients can access debtor records in their entirety 24/7, send us messages regarding individual customers, amend balances, withdraw or send new debts securely.As debt […]
Now that the dust has settled almost two years since the introduction of GDPR regulations, we’re beginning to get a better picture of how these changes have impacted the world of veterinary debt collection. In general terms, most veterinary practices bought into the spirit of the regulations, even though few really understood what it all […]