Linda Brooks and her team at Debtsolve are marvellous. They happily take away the hassle and embarrassment of difficult debtors and chase your money as if it was theirs. I don’t know how they do it for the commission they charge. You get regular progress reports as a matter of company policy and e-mails are replied to in just a few hours. Advice and peace of mind are delivered free of charge. I wish I’d found them years ago!
Pippa Ashman – Partner, Ashman Jones Vets, Bath
Collecting veterinary debt throughout lockdown has been challenging to say the least. Several factors helped fuel debt growth: growth in pet ownership, car park consultations and treatment being carried out in practice while owners waited anxiously outside. That’s fine and the process worked in terms of treatment. The real problems occurred when it came time […]
Customers have access to debt information and answers to queries whenever they need it? That’s what this brief post is all about.The DSL digital office is now available free of charge, clients can access debtor records in their entirety 24/7, send us messages regarding individual customers, amend balances, withdraw or send new debts securely.As debt […]
Now that the dust has settled almost two years since the introduction of GDPR regulations, we’re beginning to get a better picture of how these changes have impacted the world of veterinary debt collection. In general terms, most veterinary practices bought into the spirit of the regulations, even though few really understood what it all […]