The VMG Board would like to offer formal thanks for you all for delivering an excellent series of talks on [Debt Management within GDPR regulations], at our inaugural VMG Regional Roadshow.
Fourteen meetings, spread across the width and length of the UK was a huge ‘ask’. When coupled with the adverse weather conditions experienced during the first part of 2018 it was a much-appreciated sterling effort to fulfil the commitment that started as a char over a coffee at LVS.
Julia Beacham BSc (Hons) CVPM, President VMG
Collecting veterinary debt throughout lockdown has been challenging to say the least. Several factors helped fuel debt growth: growth in pet ownership, car park consultations and treatment being carried out in practice while owners waited anxiously outside. That’s fine and the process worked in terms of treatment. The real problems occurred when it came time […]
Customers have access to debt information and answers to queries whenever they need it? That’s what this brief post is all about.The DSL digital office is now available free of charge, clients can access debtor records in their entirety 24/7, send us messages regarding individual customers, amend balances, withdraw or send new debts securely.As debt […]
Now that the dust has settled almost two years since the introduction of GDPR regulations, we’re beginning to get a better picture of how these changes have impacted the world of veterinary debt collection. In general terms, most veterinary practices bought into the spirit of the regulations, even though few really understood what it all […]