In 2006 I was introduced to Linda& Mile and Debt Solve through a friend as I was at my wits end with several other debt recovery companies that had used. Our debt at the practice was out of control and I felt like many of the companies tried, promised the earth, delivered very little and charged me a lot of money, which was having a huge knock-on effect to our P&L.
After speaking with Debt Solve we agreed to move a selection of debtors – old and new – to them as a trial. I was amazed that within only a few weeks they had recovered far more than our previous company had in months.
DSL are always on hand – I can always pick up the phone to Linda, Mike or one of the team and have a chat about anything that I might be concerned about.
I can honestly say that DSL have been an integral part of the team at Clent Hills, I wouldn’t move my debt recovery anywhere else.
Clent Hills Veterinary Group
Collecting veterinary debt throughout lockdown has been challenging to say the least. Several factors helped fuel debt growth: growth in pet ownership, car park consultations and treatment being carried out in practice while owners waited anxiously outside. That’s fine and the process worked in terms of treatment. The real problems occurred when it came time […]
Customers have access to debt information and answers to queries whenever they need it? That’s what this brief post is all about.The DSL digital office is now available free of charge, clients can access debtor records in their entirety 24/7, send us messages regarding individual customers, amend balances, withdraw or send new debts securely.As debt […]
Now that the dust has settled almost two years since the introduction of GDPR regulations, we’re beginning to get a better picture of how these changes have impacted the world of veterinary debt collection. In general terms, most veterinary practices bought into the spirit of the regulations, even though few really understood what it all […]