Vet practices, as businesses, travel a fine line better caring deeply for our clients’ pets, and ensuring the practice remains financially viable.
As carers, which include most people who work at all levels in a veterinary setting, we have a real challenge asking for payment from pet owners who can be in a distressed state as the leave the clinic. This creates further challenges retrieving the outstanding payment. At Springfield Vets, there has been, over the years, quite a number of people who have left not paying, and then resisted any polite attempt to pay their outstanding invoice.
I am extremely grateful for the team at Debt Solve for their skills, determination, and resilience in retrieving monies that rightly belong to the vets, nurse vets, reception team, and business overall, for a job well done in treating our clients’ loved pets.
We fully understand the challenges, and what the team have to experience.
Our debt is now reducing thanks to the work of Debt Solve, and I would strongly recommend any similar business with a need for debt recovery to call the personable team at Debt Solve UK Ltd.
Collecting veterinary debt throughout lockdown has been challenging to say the least. Several factors helped fuel debt growth: growth in pet ownership, car park consultations and treatment being carried out in practice while owners waited anxiously outside. That’s fine and the process worked in terms of treatment. The real problems occurred when it came time […]
Customers have access to debt information and answers to queries whenever they need it? That’s what this brief post is all about.The DSL digital office is now available free of charge, clients can access debtor records in their entirety 24/7, send us messages regarding individual customers, amend balances, withdraw or send new debts securely.As debt […]
Now that the dust has settled almost two years since the introduction of GDPR regulations, we’re beginning to get a better picture of how these changes have impacted the world of veterinary debt collection. In general terms, most veterinary practices bought into the spirit of the regulations, even though few really understood what it all […]