I have been involved in the collection industry for over 30 years and always strive to be the best I can be.
My wife Linda and I run the business together, we have complementary skills that just fit together and make the business shine brighter than our competitors.
We have four children who are grown up and enjoy successful careers in Banking, Marketing and Hairdressing, we also have two grandsons that we are very proud of.
Likes – Indian Food, American Motorhomes and a Good Barbeque
Dislikes – Poor Service and Bad Drivers
Collecting veterinary debt throughout lockdown has been challenging to say the least. Several factors helped fuel debt growth: growth in pet ownership, car park consultations and treatment being carried out in practice while owners waited anxiously outside. That’s fine and the process worked in terms of treatment. The real problems occurred when it came time […]
Customers have access to debt information and answers to queries whenever they need it? That’s what this brief post is all about.The DSL digital office is now available free of charge, clients can access debtor records in their entirety 24/7, send us messages regarding individual customers, amend balances, withdraw or send new debts securely.As debt […]
Now that the dust has settled almost two years since the introduction of GDPR regulations, we’re beginning to get a better picture of how these changes have impacted the world of veterinary debt collection. In general terms, most veterinary practices bought into the spirit of the regulations, even though few really understood what it all […]
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