Mike Brooks

Director – Debt Collection Consultant

I have been involved in the collection industry for over 30 years and always strive to be the best I can be.

My wife Linda and I run the business together, we have complementary skills that just fit together and make the business shine brighter than our competitors.

We have four children who are grown up and enjoy successful careers in Banking, Marketing and Hairdressing, we also have two grandsons that we are very proud of.

Likes – Indian Food, American Motorhomes and a Good Barbeque

Dislikes – Poor Service and Bad Drivers

Linda Brooks

Managing Director

I have spent the last 20 years in debt collection and credit control and played a major part in the development of our unique debtor engagement and re-education program.

We continually strives for best practice and actively promote a firm but fair approach in the way the team go about collecting our customers money.

Likes – Manchester United, Sons, Daughters and Grandsons, Cooking, Holidays in the sun, Weekends away in our motorhome

Dislikes – Frogs, Spiders and untidy people

Martin J

Office Manager

I joined the DSL team in December 2015 and I look after a fantastic team of highly dedicated collectors.

DSL is my first experience of debt recovery, having been a sales manager for the last 20 years in a variety of different roles.

I am a father of two and married for the second time.

Likes – All Sport, Stella Artois and Good Company

Dislikes – Rats, Eggs, Rude People

Nicola C

Debt Negotiator

I have 16 years’ experience in debt recovery and credit control. My experience consists of debt negotiation, customer service, complaint handling, performance reporting and compliance.

I have two daughters and I enjoy spending time in Wales camping with family and friends.

Likes – Spreadsheets and Sloths

Dislikes – Builders tea and the inability to locate a matching pair of socks.

Lisa B

Head of Admin

I have worked in the recovery industry or 16 years and enjoy being part of a team. I have 2 children and enjoy spending time with my family.

Likes – Going to watch Aston Villa

Dislikes – Spiders

Gareth J

Debt Negotiator

I have worked in debt collection for three years, the first 2 years as a bailiff and then joined DSL in 2016.

My experience in door step collection has been invaluable since joining dsl.

I am married with 2 children and do get slightly obsessed with Formula 1 or major boxing events.

My family and I enjoy the cinema, especially anything comic book related.

Likes – Formula 1 and Boxing

Dislikes – Salad

Stacey W

Legal Assistant & Negotiator

I have 4 years of experience in debt recovery along with a law degree. I studied many different areas of law at university then joined the debt recovery world where I have gained experience in debt negotiation, customer service, compliance, complaint handling and the legal process for debt collection.

I am currently engaged to be married this year and enjoy a night out with friends and family.

Likes – Dogs

Dislikes – feet

Jasmin C

Debt Negotiator

I have 4  years’ experience in debt collection, customer service and dealing with complaints on a daily basis.

Likes – Sunshine and hot summer days with a cheeky gin and tonic

Dislikes – Traffic and bad phone reception!

Maureen W

Field Planner

Two years’ experience in field scheduling and  route optimization.

Likes – Walking and listening to music.

Dislikes – Drivers who park across my garage, and bad manners.

Mike T

Field Collection Officer

I have seven years’ experience in face to face door step debt recovery within the local authority sector.

I have twin sons, a daughter and a dog called Bobby. I enjoy spending time with my family, walking my dog and playing golf.

Likes – good coffee, Birmingham city.

Dislikes – Reality TV, cold weather.

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A career with us means being part of a standout business with a clear vision and strong values. We’ll give you everything you need to do a great job, and your contributions will be properly recognised, highly valued and well rewarded.

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DSL, 2 The Court Yard, Bordesley Business Park, Dagnell End Road, Beoley Vale, Worcestershire, B98 9BH
Phone: 01527 543672
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