The team at Debt Solve place high emphasis on customer liaison and actively encourage regular communication to monitor performance, compliance and customer satisfaction.
Linda Brooks – Managing Director
Linda has over 12 years experience in the debt collection and credit control industry and is a valuable hands on member of the team.
Linda’s experience was built around the credit control department of a large national engineering company and frequently negotiated payment of debts in excess of a hundred thousand pounds.
As Managing Director Linda continually strives for best practice and actively promotes a firm but fair approach in the way the Debt Solve team go about collecting client monies.
Mike Brooks – Debt Collection Consultant
Mike Brooks has 25 years experience in the debt collection and bailiff industry and held a General Bailiff Certificate for many years.
Mike worked as a bailiff in the North West collecting Magistrate Court Fines and Council Tax for John Crilley & Sons Ltd then moved to Birmingham in 1996 and joined a fledgling bailiff company as the first certificated bailiff. Following 2 years hard work Mike joined the board in 1998 as operations director, a position he held for 8 years.
During this time Mike was an active member of The Association of Civil Enforcement Agencies and in December 2006 decided a change of direction was required. Mike set up Debt Solve with wife Linda a joint ambition that has flourished into a well respected business.
When Mike and Linda set up Debt Solve it was their ambition to create a company that delivered exceptional customer service along with industry leading collection results. One main prerequisite was to keep the business small enough to care but large enough to cope with customer requirements.